Our Leadership Team

The CRM Firm’s team includes Salesforce-certified architects, developers, consultants, designers, and strategists across Consulting Core, Development Lab, Creative Studio, and Operations. Led by founder Stephanie Hagan, the team holds certifications across Sales Cloud, Service Cloud, FSC, Nonprofit Cloud, Marketing Cloud, Experience Cloud, and Agentforce.

The CRM Firm crew is part Salesforce pros, part A Beautiful Mind problem-solvers, and 100% fueled by coffee, creativity, and getting things done right. We’re a mix of architects, developers, designers, and strategists—plus hikers, anglers, artists, and pop culture nerds—bringing sharp skills and good vibes to every project. No matter the challenge, our team is built to deliver intelligent, tailored solutions with integrity, ingenuity, and a little personality along the way.

Stephanie Hagan
Stephanie Hagan

Stephanie Hagan

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Sarah Burt
Sarah Burt

Sarah Burt

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Amy Hendershot
Amy Hendershot

Amy Hendershot

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Jordan Pesusich
Jordan Pesusich

Jordan Pesusich

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Frank Trocciola
Frank Trocciola

Frank Trocciola

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Interested in Joining Our Eclectic Crew of Caffeinated Nerds?