Jonie Friend
BUSINESS & CONSULTING COORDINATOR
If The CRM Firm were a magical mansion, Jonie Friend would be its Mary Poppins, floating in with a carpetbag full of calendars, solutions, and sass. By title, she’s a Business & Consulting Coordinator; by impact, she’s the operational North Star keeping CRMF aligned. She transforms logistical chaos into magic, sees five steps ahead, and always knows the right thing to say, even if that’s, “No, really, you have that meeting.” Armed with humor, heart, and elite-Disney-princess resourcefulness, Jonie ensures the show starts on time, looks polished, and has snacks.
