The CRM Firm helped me navigate through all of Salesforce’s features by assisting me whenever needed with questions and training. The result was my being able to understand and use Salesforce to it’s potential. One of the many things I liked was their friendly, professional, and helpful demeanor, and their ability to explain things in easy to understand terms. I continue to find my experience with them extremely helpful. I recommend The CRM Firm to anyone who needs a trusted resource for all Salesforce issues.