by The CRM Firm | Dec 4, 2023 | How-to Guides, Salesforce Resources, The CRM Firm
by Mina Tsankova, Salesforce Technician | Dec 4, 2023 Digital customer experiences make up the new competitive battlefield for businesses, and they’re crucial to a company’s success. According to Salesforce, 80% of customers say the experience a company provides...
by The CRM Firm | Oct 6, 2023 | How-to Guides, Salesforce Resources, The CRM Firm
by Josh Maio, Digital Marketing Designer | Oct 6, 2023 Even in the age of social media mavens and influencers, when it comes to business marketing, email still rules the realm, especially in the B2B sector. You have your standard Welcome, Promotional, Transactional,...
by The CRM Firm | Sep 18, 2023 | How-to Guides, Salesforce Consulting, Salesforce Resources, The CRM Firm
by Joie Pereira, Salesforce Consultant | Sep 18, 2023 Why Automate Emails? There are countless reasons for automating emails in Salesforce. For instance, it improves customer relationships by increasing touch points with your constituents throughout their customer...
by The CRM Firm | Aug 4, 2023 | How-to Guides, Salesforce Resources
by Nelly Wu, On Demand Salesforce Administrator | Aug 4, 2023 The global COVID-19 pandemic has significantly influenced the business landscape, prompting companies to adjust their strategies. Dealing with restrictions imposed by the government and a growing...
by The CRM Firm | Jul 20, 2023 | How-to Guides, Salesforce Consulting, Salesforce Resources
by Sarah Burt, Director of Consulting | Jul 20, 2023 Salesforce Flows are a powerful, all-inclusive automation tool that can revolutionize how businesses operate within the Salesforce platform. Whether you’re new to Salesforce or looking to enhance your...
by The CRM Firm | Jul 3, 2023 | How-to Guides, Salesforce Resources
by Sarah Burt, Director of Consulting | Jul 3, 2023 Task Automation is the concept of leveraging your CRM solution to streamline, report on, and manage the tasks necessary to power your organization. We all complete dozens of repetitive tasks on a day-to-day basis,...
